The firewall on both computers should allow ping and RDP protocols You can confirm this by using the ‘ping’ tool (command). Basic Requirementsįirst, make sure the network connectivity is working properly from macOS to Windows OS. In this guide, we will learn how to use the Microsoft Remote desktop client on macOS to connect Windows 10 PC. Especially when you try to connect other Operating Systems, such as Windows 8.1 or Linux, then the RDP app should support necessary settings and security features. To make a remote desktop connection to Windows 10 from macOS, you need to have the proper networking and compatible RDP (Remote Desktop Protocol) client.

This entry was tagged Microsoft, Remote Desktop Gateway, Windows 2019, Windows Server. When we removed this line from our template the problem went away. In an attempt to make it easier for clients to connect by auto-populating our domain name into the shortcut. We cracked open the RDP file (it’s just text) to find what the difference was: On a whim one of our Techs still had a copy of our original RDP template we used for initial testing where everything worked and found that it still worked on Mac OS 10.15.6 with Microsoft RDP 1.14.0. We also found that the latest Microsoft RDP Client, 1.14.0, worked fine on Mac OS 10.14.1 but the same was not true for Mac OS 10.15.6. We found that rolling back the Microsoft RDP Client to 1.13.8 (the latest 1.13.x build) would solve the problem. The registry entries it mentioned did not exist on our servers. I originally came cross this Technet thread when researching the issue: If this keeps happening, contact your network administrator for assistance. This might be due to an expired password.

and only some Mac users.Ĭlients using Mac OS 10.15.x and Microsoft RDP 1.14.x were greeted with this error message:

Right before go-live day we updated our RDP template we provide to clients and that’s when things started going wrong for only Mac users….

For Mac OS we had clients download the official Microsoft RDP App from the App Store. Initial testing worked great for Mac OS, Windows and Linux users. Over the summer we build a Remote Desktop Gateway Cluster to provide remote access to workstations for some of our clients.

Rdp client macos